Compliments & Complaints

We pride ourselves on providing quality inclusive services, providing activities in safe environments, with qualified staff and suitable volunteers.

We love to receive feedback on what we are doing well and encourage you to get in touch about any aspect of our services that you have enjoyed.

However, if you are unhappy about any aspect of our service, we would like you to contact us so that we can make things right. We recommend that should you have any reason to complain about any of our services, please discuss it with a member of staff at any of our sessions. If you are still unsatisfied, you can make a formal complaint. A copy of our complaints procedure can be downloaded here.

You can contact us via:

Telephone: 01254 457026

Email: info@spring-projects.co.uk

Top